Marketing means defining and delivering a product that customers want in a way that makes money for you (this is your Brand Promise).
EngimaConsult can help you understand customer needs, define products, and work out how to deliver, support and service those products.
We can help with:
* Marketing Plans
* Strategic Marketing
* Brand Marketing
* Product Marketing
We can also help you understand the gap between what YOU think your Brand Promise is and how your customers see and experience it. We excel at putting the customer’s hat on and helping you understand how you look to them (and why!).
We do that through:
* Customer Experience Assessments
Finally, we help you plan and execute programs to make your brand promise real, and to identify and fix any gaps.
We do that though:
* Customer Focus Councils & Groups
* Program Plans
* Meaningful Measures & Metrics
* Review & Execution Analysis.